Revenue growth is exciting, but in SaaS, it doesn’t tell the full story. What really matters is how much of that revenue you actually keep after covering the costs of delivering your service. That’s where SaaS Gross Margin comes in.
Our SaaS Gross Margin Calculator helps you quickly measure how profitable your recurring revenue is after accounting for direct costs like hosting, customer support, and third-party tools.
Whether you’re an early-stage SaaS founder proving unit economics or a scaling business preparing for fundraising, tracking Gross Margin gives you clarity on financial health and long-term sustainability.
SaaS Gross Margin is the percentage of your revenue left after subtracting the Cost of Goods Sold (COGS) — the direct expenses required to deliver your product.
Think of it as your profitability lens: while MRR shows revenue growth, Gross Margin reveals how efficiently you’re turning that revenue into profit.
High gross margins (70–90%) are a hallmark of successful SaaS companies because software scales without significantly increasing costs.
Gross Margin (%) = ((Revenue − COGS) / Revenue) × 100
Example:
Gross Margin=10,00,000−2,00,00010,00,000×100=80%Gross\ Margin = \frac{10,00,000 – 2,00,000}{10,00,000} \times 100 = 80\%Gross Margin=10,00,00010,00,000−2,00,000×100=80%
👉 This means 80% of your revenue remains after covering delivery costs.
Tracking gross margin is crucial because it:
Metric | Measures | Best For |
Gross Margin | Revenue after delivery costs | Profitability |
MRR Growth | Month-over-month recurring revenue | Growth speed |
CAC | Cost to acquire a customer | Efficiency |
LTV | Customer lifetime revenue | Retention & value |
Gross margin isn’t just an accounting metric — it’s a strategic lever. Here’s how to use it:
✅ Tips to Improve SaaS Gross Margin
🎯 Real-Life Example
A SaaS company earns ₹50,00,000 in monthly recurring revenue.
👉 This margin is healthy but slightly below top-tier SaaS benchmarks. By optimizing hosting costs and automating support, the company could lift margins closer to 80–85%, making it more attractive to investors.
💡 When Gross Margin Might Be Misleading
At Orange Owl, we help SaaS founders and growth teams go beyond just tracking revenue to understanding true profitability. From analyzing cost structures to refining pricing and optimizing delivery efficiency, we ensure your gross margins stay healthy as you scale.
Because it’s not just about growing fast — it’s about growing profitably.
SaaS companies have much higher gross margins since there are no physical goods; costs are mainly cloud hosting and support.
Yes, customer support salaries and tools are usually included in COGS, as they directly impact service delivery.
High cloud or infrastructure costs reduce gross margin. Optimizing hosting contracts and usage can improve margins.
Smart pricing (like tiered or value-based) can raise revenue without adding significant extra costs, improving margins.
Yes, if they have strong growth, retention, and a clear path to margin improvement over time.